Flight of the Buffalo

"The leader's job is to get the people to be responsible for their own performance. This revised leadership paradigm significantly alters the behavior of everyone in the organization."

"The biggest challenge we face as leaders in this intellectual capitalism world is to encourage people to unlearn what they've learned about avoiding responsibility, and learn a new 'I am responsible behavior.'"

"The essence of executive vision is saying, 'Here's where we have to go, and here's a general road map for how we will get there.'"

"Create the environment where people focus on customers. Build the systems and structures that focus people on customers. Develop the mentality that the customer is the boss."

"Focus people on identifying the future needs/demands of their customers so they can be ready when the future becomes the present."

"The key to financial health is getting everyone to make financial decisions as if they were spending their own money out of their own checkbook."

"Lead people to learn about their competitors: who they are and what they plan to do. Enter the intelligence business—legally."

"One of the most powerful value-added strategies I've discovered is to identify the most profitable niche you can successfully serve, and then dominate that niche."

"Systems and structures provide focus and direction. Do yours provide the "right" focus?"

"When holders of the intellectual capital get the power to make a difference, they become great performers. My leadership role is to help them remove lack-of-information obstacles that prevent their great performance."

"Sharing ownership and responsibility is one effective leadership tool in this intellectual capitalism age."

"Stimulate self-directed actions that both achieve great performance and remove the obstacles to great performance."

"There are no perfect candidates. No one fits the profile perfectly. Selection is a process of trade-offs."